In their book "Decisive," Chip and Dan Heath suggest that to make the most effective choices we need to go beyond the way we have traditionally made decisions individually or in group environments. They identified four “villains” of decision making that interfere with making good choices: narrow framing, confirmation bias, short-term emotion, and overconfidence. I look at these "villains" through a complex systems, collective impact community lens athttp://www.workingdifferently.org/4/p... There I show show how the habits developed in working differently communities help vanquish these villains (See: Seven Habits of Highly Effective Communitieshttp://www.workingdifferently.org/4/p...).
They then introduce the WRAP process to help us become better decision-makers by vanquishing the Four Villains: Widen your options; Reality check your options; Attain distance before deciding; and, Prepare to be wrong. Though they spend most of the book describing the process, it isn't until the "Case Studies" at the end of the book that the authors truly breath life into WRAP. Which is the subject of another blog.
The ground the brothers Heath stake-out is pretty much the anti-Blink (Malcolm Gladwell) and the non-neuronic How We Decide (Josh Lehrer). It is a self-help check list / process that comes together in the last chapter. It is definitely worth reviewing in the face of important decisions.
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